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Receptionist
To prepare the professional who is the first impression of the institution, this course presents the work routines, personal and telephone service techniques, clarifies the posture and behaviors expected for the work environment, in addition to the main equipment for acting as a suitable professional . The certification is 8 hours.
- Basic Concepts of Reception;
- Equipment;
- Personal Appearance;
- General Duties;
- Personal and Telephone Service;
- Organization;
- Archive;
- Communication;
- Meetings and Travel.
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